Sheila-Heen

Chances are you have received feedback at some point in your life. People are always willing to give feedback. But how do you receive it? Sometimes it is easy. Sometimes not. That’s where Sheila Heen comes in. She and Doug Stone are founders of the Triad Consulting Group and authors of the book, ‘Thanks For The Feedback: The Science and Art of Receiving Feedback Well.’ Jay and Neal ask about different situations where feedback is received, particularly in the age of social media.

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